“Being adjacent to the Ft. Bragg military base, we have a high number of families moving in and out. Realtors would direct all questions by families to the transportation department. We received numerous calls each week asking what school their children would attend. Once we implemented Web Query, all families had access to identify their assigned schools. The calls immediately stopped allowing transportation staff to focus on their duties. It also allowed schools to verify addresses of students who submit an enrollment request to the school. Web Query was critical in communicating with all families when we developed a multi-year student reassignment plan. Families were able to see which year their children would be impacted and assigned to a new school. This function removed all confusion and provided families with advanced information of potential changes. We have found this tool very user-friendly by the public and school staff”
John Birath, Executive Officer for Operations
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